常見問題解答

常見問題(Frequently Asked Questions)

為什麼建議由 Richardson Wes 專業團隊定期檢查及維護系統?由 Richardson Wes 專業技術人員負責定期檢查與維護您的系統, 不僅能確保設備運行安全穩定, 還可延長系統壽命,降低故障風險,是保障資產及提升效能的最佳方案。 我們誠摯邀請您預約 華輝水喉暖氣工程的專業技師

欲獲取更多資訊, 資料與資訊專區 入了解我們的 專業服務與團隊背景.

為何在常見問題(FAQ)中標示「Richardson Wes」或「華輝」?
名字有什麼關係?

華輝為原有之零售業務品牌,而「Richardson Wes」為華輝以營業名稱(DBA,Doing Business As)形式所經營之服務業務部門。此項業務策略乃為拓展服務範疇,滿足更廣泛客戶群之需求,提升企業競爭力。 關於我們

Ducts Need Cleaning?

Over time, debris such as dust particles, dirt, lint, pollen and related materials build up within the ducts.  When not cleaned properly or at all, air filters are more likely to clog which can damage your heating system and the health of those occupying the building.

Symptoms being linked to poor indoor air quality:
  • Dryness and irritation of eyes, nose, throat and skin

  • Headaches

  • Fatigue

  • Shortness of Breath

  • Hypersensitivity of allergens

  • Sinus congestion

  • Sneezing and coughing

  • Dizziness

  • Nausea

___________________________________________________________________________________________________________________________________________________Call Richardson Wes to clean your duct works before you turn the heat on for Winter.
Repair Or Replace Boiler?

Sometimes repairing an aging heating system is not cost-effective. New high-efficiency boilers save energy that help offset the cost of an old system.  In the long run, new systems lower gas bills and do not need expensive repairs.  Homeowners trust Richardson Wes Heating & Plumbing to install the right type and size of modern high-efficiency heating systems that will save customers on energy bills and deliver comfortable heat when needed___________________________________________________________________________________________________________________________________________________

New high-efficiency boilers qualify for incentive programs run by FortisBC and other energy companies to further reduce the cost of a new system. Let Richardson Wes help you calculate what’s best for you; call now!

Water Heater - Gas Or Electric?

Natural gas and electric hot water heater installations are one of our specialties.___________________________________________________________________________________________________________________________________________________

Natural Gas___________________________________________________________________________________________________________________________________________________

  • Fast hot water recovery

  • Requires vented outdoor for safety

  • Not affected by power outages (some models)

Electric___________________________________________________________________________________________________________________________________________________

  • Venting to outside is not required

  • Good if you do not have natural gas at home

Tank Or Tankless Water Heater?

Please check out this article by Canadian Home Inspection.

Richardson Wes Heating & Plumbing provides:

  • Navien, Nortiz, and Rinnai on-demand (tankless) hot water heaters, they last from 10 to 20 years with proper maintenance. 
  • Rheem, Bradford & White storage (tank) hot water heaters that typically last from 7 to 10 years.

___________________________________________________________________________________________________________________________________________________

Common Water Heater Problems

Common repair issues are:

  • Rust coloured water

  • Burned casing cover

  • Not enough hot water

  • Foul odour like rotten eggs

  • Noises coming from the heater

  • Leaking in and around the heater base___________________________________________________________________________________________________________________________________________________

The earlier we can do repairs on your system, the less damage is done to your property.
Hot water heaters can also be installed and maintained by us when you buy one.  This will eliminate costly repairs in the future.
___________________________________________________________________________________________________________________________________________________Energy Efficient Hot Water Tanks in Vancouver are our specialty and our competitive rates cannot be beaten.

FAQ about Poly-B

Poly-B was developed and approved for use in the USA as early as 1975 at a time when copper prices were very high. The standard at the time for home plumbing systems was copper lines with copper joints which was labour intensive to install. These factors led to the development of plastic piping because it was cheap to manufacture, light weight to transport, had some additional flexibility, and required no soldering. This caught on right away and made its way to Canada as well for wide distribution and use in residential and commercial applications as early as 1978 but with wide appeal during the years 1985-1997. In 1998 the Polybutylene resin stopped being produced because of complaints that some installations were failing, and ultimately the Canadian plumbing code removed Poly-B as a viable material for use in 2005.

The Problem 

The problem with Poly-B piping is that it will fail prematurely. Research found that it was degraded by changes in temperature, could not withstand hot water well, nor chlorine use in the water supply, also affected by UV exposure during initial transport and the metal rings used to secure the joints also corroded and prone to faild prematurely. The resulting water leak from such a failure can cause extensive damage to home properties. Most insurance company will not insure a home with Poly-B piping because of this, and if they do the cost would be very high. So, if this is your problem, consult with Richardson Wes to assess your remedial options. We are here to help!

技師辦工時間

星期一 至 星期五: 上午8:30 至 下午5 點

Saturday: 9:00am - 2pm

星期曰及公眾假期休息

Emergency: Contact us on Emergency Request Form

店舗辦工時間

Monday–Friday: 9:00am - 5pm

Saturday: 9:00am - 2pm

星期曰及公眾假期休息